Massachusetts Licensed Account Manager

Job Summary

Managing a portfolio of personal lines and private client accounts, the full-time Massachusetts Licensed Account Manager will serve as a trusted advisor, coordinating policy placements, renewals, and issue resolutions while working in a hybrid environment based in Boston, MA or New Hampshire.

Key responsibilities

• Manage client accounts by providing timely and professional service throughout the policy lifecycle
• Coordinate new business, renewals, and endorsements while ensuring compliance with service timelines
• Build and maintain trusted relationships with clients and collaborate with internal teams to support account growth

Required qualifications

• Demonstrated experience managing personal lines or private client insurance accounts
• Working knowledge of personal insurance products and policy documentation
• Ability to manage multiple accounts and deadlines with accuracy and responsiveness
• Proficient in Microsoft Office applications and agency management systems
• Active Property & Casualty license or the ability to obtain one within the required timeframe