Mechanical Claims Adjuster

Job Summary

Working remotely, the Mechanical Claims Adjuster will investigate, evaluate, and negotiate vehicle repair claims while managing costs and ensuring accurate coverage determinations.

Key Responsibilities:

• Adjudicate and authorize claims within established dollar-limit authority, ensuring accurate coverage information
• Handle 50-70 inbound calls daily from repair centers and customers, providing clarity on coverage and financial commitments
• Review claims based on diagnostic information from repair facilities and manage workflow in accordance with established processes

Required Qualifications:

• High school diploma or equivalent work experience
• 1-2 years of experience at a dealership or independent auto repair shop
• 1-2 years of knowledge in automotive repair procedures, processes, and costs
• Proven success in negotiation and problem-solving
• Familiarity with ProDemand, Alldata, and Carfax is a plus