Mechanical Service Advisor

Job Summary

Acting as a crucial link between fleets and repair shops, the full-time Mechanical Service Advisor will manage the repair process from diagnosis to documentation, ensuring timely and accurate service delivery while advocating for customer needs.

Key responsibilities

• Advocate for customers to ensure proper repairs are conducted
• Guide repair shops through the entire repair process
• Document and communicate all relevant information throughout the repair lifecycle

Required qualifications

• 2-5 years of experience as a Service Advisor
• Experience with multiple estimating software and communication platforms
• FMC experience is preferred but not required
• Strong attention to detail
• Passion for learning and professional development