Media Finance Support Specialist
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Job Summary
Supporting Canadian media operations, the freelance Media Finance Support Specialist will provide Level 1 and Level 2 support for Mediaocean applications while managing incidents and ensuring smooth production operations in a remote environment.
Key responsibilities
- Provide day-to-day support for Mediaocean Prisma, Spectra Digital, and related media applications
- Manage incidents, service requests, and escalations through ServiceNow or a comparable platform
- Support implementation readiness, data conversion, integration testing, and post-launch stabilization
Required qualifications
- At least 5 years of relevant application support experience in an advertising agency or media organization
- Direct experience supporting Mediaocean Prisma and Spectra Digital and Linear
- Experience managing incidents and requests through ServiceNow or a similar platform
- Knowledge of media planning, buying, billing, and reconciliation workflows
- Working knowledge of user provisioning and application access controls
Complete Job Description
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