Medical Assistant Certification Required
Job Summary
To support healthcare providers remotely, the full-time Medical Assistant (Scheduling & Member Outreach) will engage members through outbound calls, educate them on preventive healthcare benefits, and schedule appointments for Annual Wellness Visits and screenings.
Key responsibilities
- Contact members to schedule healthcare appointments and educate them on available benefits
- Coordinate with provider offices and internal teams to secure appointment availability and follow up on missed appointments
- Maintain accurate member records and ensure compliance with HIPAA regulations
Required qualifications
- High School Diploma or GED
- Medical Assistant Certification (CMA, RMA, CCMA) preferred
- 1+ year experience in healthcare, care coordination, patient scheduling, or call center operations
- Basic understanding of medical terminology
- Proficiency in Microsoft Office and healthcare systems
Complete Job Description
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