Medical Billing Customer Support
Job Summary
To support patients in navigating their healthcare journey, the full-time Medical Billing Customer Support Specialist will perform accurate intake, insurance verification, and coordinate respiratory therapy services while working remotely during the 1st shift from 8 am to 5 pm CST.
Key responsibilities
- Conduct patient satisfaction calls and advocate for patients to resolve concerns
- Coordinate order fulfillment and ensure timely service delivery
- Educate patients on products and services, including CPAP therapy
Required qualifications
- High school diploma or GED equivalent
- Experience in healthcare administration, patient intake, or insurance verification preferred
- Familiarity with medical billing practices and reimbursement preferred
- One year of related work experience preferred
- Knowledge of medical terminology preferred
Complete Job Description
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