Medical Care Coordinator
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Job Summary
Coordinating medical-only claim activities, the full-time Medical Care Coordinator in Occupational Health Services will manage documentation, communication with stakeholders, and ensure compliance with workers' compensation procedures while working remotely.
Key responsibilities
- Coordinate medical-only claim activity from intake through resolution in alignment with established procedures
- Review injury reports and medical documentation for completeness and accuracy, following up as necessary
- Communicate with associates, healthcare providers, and internal stakeholders to support claim progression
Required qualifications
- 3+ years of relevant experience in administrative or operational support roles within healthcare or occupational health
- High School Diploma or GED
- Experience delivering exceptional customer service in a high-volume environment
- Familiarity with electronic medical health records and data entry/reporting practices
- Preferred: Associate degree or higher in healthcare administration, business, or related field
Complete Job Description
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