Medical Collections Specialist

Job Summary

To support uninterrupted access to infusion therapy, the full-time remote Medical Collections Specialist will manage outstanding insurance claims, ensure timely reimbursement, and collaborate with billing and operations teams to resolve payer balances.

Key responsibilities

• Follow up on submitted insurance claims to ensure accurate and timely reimbursement
• Manage assigned payer accounts and work outstanding balances through resolution
• Investigate denied, underpaid, and unpaid claims and determine appropriate next steps

Required qualifications

• High school diploma or GED
• Minimum of 3 years of medical collections or related revenue-cycle experience
• Experience communicating with insurance payers and resolving outstanding claims
• Experience providing customer service to internal and external stakeholders
• Basic proficiency with Microsoft Office, including Word, Excel, and PowerPoint