Medical Device Recall Specialist

Job Summary

To support medical device recalls, the part-time Medical Device Recall Specialist will coordinate and contact key customers, manage documentation, and provide troubleshooting assistance while working remotely across West Coast time zones.

Key responsibilities:

• Conduct outbound calls to notify potentially affected facilities about product recalls
• Maintain confidentiality and professionalism while adhering to provided scripts and messaging protocols
• Manage data entry and documentation within the provided database

Required qualifications:

• Preferred education includes a High School Diploma, GED, or Associate's degree
• Customer service or related experience is preferred
• Strong technical software skills are required
• Previous healthcare and recall experience is preferred
• Ability to work remotely from a home office is required; equipment will be provided