Medical Insurance Follow-Up Agent

Job Summary

Seeking a proactive and detail-oriented Medical Insurance Follow-Up Agent, the full-time position focuses on ensuring timely and accurate follow-up on medical insurance claims while working remotely.

Key responsibilities:

• Conduct timely follow-up on outstanding insurance claims via various communication methods
• Investigate and resolve denied, delayed, or underpaid claims by collaborating with insurance companies
• Document all claim activity and communications accurately in the billing system while maintaining compliance with relevant guidelines

Required qualifications:

• High school diploma or equivalent required; associate degree or related coursework preferred
• Minimum of 1 year experience in medical billing, insurance follow-up, or healthcare collections required
• Strong knowledge of EOBs, claim denials, appeals, and reimbursement processes
• Proficiency in medical billing software and Microsoft Office applications
• Reliable high-speed internet and secure workspace for remote work