Medical Intake Coordinator

Job Summary

To support efficient patient intake processes, the full-time Medical Intake Coordinator will manage incoming communications, assist with patient demographic data entry, and determine precertification requirements, all while working remotely.

Key responsibilities

• Handle all incoming calls and electronic communications related to patient intake and case management
• Verify and complete patient and provider demographic information, ensuring accuracy for service requests
• Manage outgoing communications for case updates, patient introductions, and follow-up tasks

Required qualifications

• High School Diploma or equivalent
• Proficiency in medical terminology and relevant computer applications
• Experience in a call center or customer service environment
• Strong data entry and typing skills with attention to detail
• Ability to handle multiple tasks simultaneously in a fast-paced environment