Medical Office Representative

Job Summary

To support a busy medical office, the full-time Medical Office Representative Float will welcome patients, accurately update and verify patient information, and maintain effective operational flow while communicating with patients both in person and over the phone.

Key responsibilities:

• Welcomes patients and processes their information, including insurance and billing details
• Maintains operational flow by updating team members on patient status and educating patients on procedures
• Requests co-pays and outstanding balances during check-in while ensuring a professional and cordial interaction

Required qualifications:

• High School diploma or equivalent
• 1+ years of medical front office experience (preferred)
• Basic Life Support - CPR Certification (preferred)
• Ability to operate standard office equipment, including computers and scanners
• Demonstrated ability to communicate effectively in English