Medical Records Specialist

Job Summary

To ensure timely and accurate processing of medical information requests, the full-time remote ROI Medical Records Specialist will manage the release of information, safeguard patient privacy, and provide exceptional customer service.

Key responsibilities:

• Completes and validates release of information requests while ensuring compliance with HIPAA and company policies
• Performs quality checks on released information and maintains accurate records and invoicing
• Provides excellent customer service by addressing inquiries and proactively resolving client concerns

Required qualifications:

• High School Diploma (GED) required
• Minimum of 2 years experience in a medical records department or similar setting preferred
• Strong computer skills, including proficiency in Microsoft Word and Excel
• Ability to type at least 50 words per minute
• Proven customer satisfaction skills and ability to multi-task effectively