Medical Records Support Specialist

Job Summary

Supporting administrative and data management needs, the full-time Medical Records Operations Support Specialist will coordinate medical records collection, serve as a liaison among various teams, and assist with projects related to Revenue Cycle Management in a remote setting.

Key responsibilities

• Obtain necessary medical documentation by collaborating with billing operations and medical records teams
• Lead account outreach efforts, including tracking requests and reviewing incoming medical records
• Participate in meetings and discussions to review key metrics and performance improvement opportunities

Required qualifications

• Two- or four-year undergraduate degree or certification preferred
• At least 2 years of prior customer service or support experience
• Previous laboratory experience in oncology and/or organ health is strongly preferred
• Knowledge of medical billing systems and medical terminology
• Proficiency with G-Suite products and strong analytic skills