Medical Reimbursement Case Manager

Job Summary

To support a leader in healthcare services, the fully remote Medical Reimbursement Case Manager will manage complex billing, coding, and insurance inquiries while resolving denied or underpaid claims over a 5-6 month contract.

Key responsibilities

• Manage complex billing, coding, insurance inquiries, and appeals
• Coordinate with payers, care coordinators, and clients to resolve denied or underpaid claims
• Take inbound/outbound patient calls to provide accurate responses and support access to services

Required qualifications

• Bachelor's degree or equivalent experience
• Minimum 4 years of recent healthcare experience, with 2 years direct industry preferred
• High volume call center experience
• Demonstrated proficiency in Microsoft Office applications
• Exceptional customer service skills