Medicare Account Specialist

Job Summary

Supporting Medicare membership operations, the full-time remote Membership Account Specialist will ensure accurate enrollment processing, resolve discrepancies, and maintain compliance with CMS regulations while collaborating with internal and external partners.

Key responsibilities

• Implement filing and documentation procedures to maintain accurate physical and electronic membership records
• Communicate with various stakeholders to relay relevant policy and case information, enhancing service and anticipating issues
• Process Medicare transactions and respond to inquiries, ensuring adherence to quality and workload expectations

Required qualifications

• High School Diploma or equivalent
• 1 year of experience in the healthcare industry
• Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint)