Medicare Enrollment Coordinator

Job Summary

Working remotely on a full-time temporary basis, the Medicare Enrollment Coordinator will support new member clients by determining eligibility, performing enrollment activities, and ensuring accurate customer support aligned with CMS guidelines.

Key responsibilities

• Support PCP and CSNP processes through multi-system research and outbound calls
• Validate providers and ensure alignment to Medicare members while conducting outreach for Verification of Chronic Condition
• Provide accurate and timely customer support to facilitate client enrollment and retention

Required qualifications

• High School Diploma or equivalent; Bachelor's Degree in Marketing preferred
• At least 1 year of experience with CMS guidelines for Medicare Part D enrollment processes
• Experience working with members and/or providers in a healthcare setting
• Proficiency in Microsoft Outlook, Excel, and Word
• Dependable and accountable with strong organizational skills