Medicare Member Advocate
Location: Remote
Compensation: Hourly
Reviewed: Mon, Oct 05, 2026
This job expires in: 30 days
Job Summary
Supporting members in navigating their healthcare needs, the full-time Medicare Member Advocate will provide guidance on medical and dental packages while working remotely in a structured service center environment.
Key responsibilities:
- Assist members by answering questions and resolving issues related to their healthcare plans
- Participate in a comprehensive training program to develop industry knowledge and skills
- Manage a flexible schedule of 37.5 hours per week, with varying shifts post-training
Required qualifications:
- High school diploma or equivalent required
- 1+ years of customer service experience with frequent communication with customers
- Strong familiarity with technology and ability to learn new tools quickly
- Must reside in the New England area
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