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Medicare Member Advocate

Location: Remote
Compensation: Hourly
Reviewed: Mon, Oct 05, 2026
This job expires in: 30 days

Job Summary

Supporting members in navigating their healthcare needs, the full-time Medicare Member Advocate will provide guidance on medical and dental packages while working remotely in a structured service center environment.

Key responsibilities:
  • Assist members by answering questions and resolving issues related to their healthcare plans
  • Participate in a comprehensive training program to develop industry knowledge and skills
  • Manage a flexible schedule of 37.5 hours per week, with varying shifts post-training
Required qualifications:
  • High school diploma or equivalent required
  • 1+ years of customer service experience with frequent communication with customers
  • Strong familiarity with technology and ability to learn new tools quickly
  • Must reside in the New England area

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