MedTech Recall Specialist

Job Summary

Working remotely on a part-time basis, the MedTech Recall Specialist will coordinate and contact key customers regarding medical device recalls, ensuring appropriate documentation and customer support throughout the process.

Key responsibilities:

• Conduct outbound calls to notify potentially affected facilities about recalls
• Maintain confidentiality and professionalism while adhering to provided scripts and messaging protocols
• Manage data entry and documentation within the provided database

Required qualifications:

• High School Diploma/GED/AA preferred but not required
• Customer service or related experience preferred
• Strong technical software skills required
• Ability to work remotely from a home office
• Previous healthcare and recall experience preferred