MedTech Recall Specialist

Job Summary

Supporting voluntary product recalls, the part-time MedTech Recall Specialist will coordinate and contact key customers regarding medical device recalls while working remotely in the Eastern Time Zone.

Key responsibilities:

• Conduct outbound calls to notify potentially affected facilities
• Maintain confidentiality and professionalism while adhering to provided scripts and messaging protocols
• Manage data entry and documentation within the provided database

Required qualifications:

• High School Diploma/GED/AA preferred but not required
• Experience in customer service or related fields preferred
• Strong technical software skills required
• Ability to work remotely from a home office
• Prior recall experience preferred