MedTech Recall Specialist

Job Summary

Coordinating medical device recalls, the part-time MedTech Recall Specialist will conduct outbound calls to notify affected customers, provide troubleshooting support, and maintain accurate documentation while working remotely from a home office.

Key responsibilities

• Conduct outbound calls to notify potentially affected facilities about product recalls
• Maintain confidentiality and professionalism while adhering to provided scripts and messaging protocols
• Manage data entry and documentation within the provided database

Required qualifications

• High School Diploma/GED/AA preferred but not required
• Customer service experience or related background preferred
• Strong technical software skills required
• Ability to work across all time zones as needed
• Previous healthcare or recall experience preferred