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Member Services Coordinator

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Location: Remote
Compensation: Hourly
Reviewed: Thu, Nov 05, 2026
This job expires in: 30 days

Job Summary

To support a growing virtual care team, the fully remote Member Services Coordinator will manage scheduling and assist members and providers with their healthcare needs while ensuring a seamless experience across various communication channels.

Key responsibilities
  • Schedule consults and assist members and providers for all Recuro service offerings
  • Provide detailed information about benefits and coordinate care for Recuro members and patients
  • Collect and document member demographics, health history, and monitor the status of virtual consultations
Required qualifications
  • High School Diploma; some college and Certified Medical Assistant (CMA) preferred
  • Minimum 2 years of customer service and telehealth experience
  • Knowledge of basic medical terminology
  • Proficiency in Microsoft Office Suite, especially Excel
  • Ability to work weekends and maintain an internet speed of 30MPS or higher

Complete Job Description

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