Member Services Coordinator
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Job Summary
To support a growing virtual care team, the fully remote Member Services Coordinator will manage scheduling and assist members and providers with their healthcare needs while ensuring a seamless experience across various communication channels.
Key responsibilities
- Schedule consults and assist members and providers for all Recuro service offerings
- Provide detailed information about benefits and coordinate care for Recuro members and patients
- Collect and document member demographics, health history, and monitor the status of virtual consultations
Required qualifications
- High School Diploma; some college and Certified Medical Assistant (CMA) preferred
- Minimum 2 years of customer service and telehealth experience
- Knowledge of basic medical terminology
- Proficiency in Microsoft Office Suite, especially Excel
- Ability to work weekends and maintain an internet speed of 30MPS or higher
Complete Job Description
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