Membership Operations Associate
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Job Summary
Supporting the corporate membership team, the remote Associate, Membership Operations will manage member onboarding, coordinate communications, and maintain CRM records while ensuring a smooth member experience.
Key responsibilities
- Assist with member onboarding, follow-up communications, and engagement tracking
- Update HubSpot and related CRM records, tracking membership pipeline activity and renewals
- Coordinate member newsletter distribution and support communications related to onboarding and renewals
Required qualifications
- 1-3 years of experience in administrative support, operations coordination, or membership support
- Experience with HubSpot or a similar CRM/email platform preferred
- Strong proficiency in Google Workspace
- Excellent organizational and time management skills
- Collaborative and service-oriented working style
Complete Job Description
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