Mental Health Coordinator

Job Summary

Coordinating patient appointments and communication, the full-time Mental Health Coordinator will manage scheduling, provide information on insurance coverage and financial responsibilities, and ensure excellent customer service in a remote setting.

Key responsibilities

• Schedule, re-schedule, and cancel patient appointments while adhering to practice protocols
• Communicate with patients and staff regarding services, insurance benefits, and financial obligations
• Handle billing inquiries and process payments accurately, addressing any insurance issues as they arise

Required qualifications

• Experience with insurance eligibility
• Bilingual Spanish speaking preferred
• Bachelor's degree preferred
• Strong organizational skills
• Ability to multi-task and prioritize effectively