Mental Health Coordinator

Job Summary

Coordinating patient appointments across multiple states, the full-time Mental Health Coordinator will provide excellent customer service, communicate key information regarding insurance and appointments, and maintain patient records while working remotely.

Key responsibilities

• Schedule, re-schedule, and cancel patient appointments while adhering to practice protocols
• Provide accurate information regarding services and insurance coverage to patients and referral sources
• Handle billing inquiries and process payments, ensuring clear communication of financial responsibilities to patients

Required qualifications

• Experience with insurance eligibility
• Bilingual Spanish speaking preferred
• Bachelor's degree preferred
• Strong organizational skills
• Ability to multi-task and prioritize effectively