Mental Health Coordinator

Job Summary

Coordinating appointments for patients and providers, the full-time Mental Health Patient Coordinator will manage scheduling, communicate insurance information, and provide exceptional customer service in a remote setting.

Key responsibilities

• Schedule, re-schedule, and cancel appointments while adhering to practice protocols
• Communicate insurance coverage and financial responsibilities to patients and referral sources
• Respond promptly to inquiries from patients, providers, and team members while maintaining accurate patient information

Required qualifications

• Experience with insurance eligibility
• Bilingual Spanish speaking preferred
• Bachelor's degree preferred
• Strong organizational skills
• Ability to multi-task and prioritize effectively