Mental Health Patient Coordinator

Job Summary

Coordinating all patient appointments with providers and communicating essential information, the full-time remote Mental Health Patient Coordinator will manage scheduling, insurance inquiries, and billing processes while providing excellent customer service.

Key responsibilities

• Schedule, reschedule, and cancel patient appointments while adhering to practice protocols
• Provide accurate information regarding services, insurance coverage, and financial responsibilities to patients and referral sources
• Respond promptly to inquiries and maintain updated patient information and insurance protocols

Required qualifications

• Experience with insurance eligibility
• Bilingual Spanish required
• Bachelor's degree preferred
• Strong organizational skills
• Ability to multi-task and prioritize