Mental Health Patient Coordinator

Job Summary

Coordinating appointments for patients and providers, the full-time remote Mental Health Patient Coordinator will manage scheduling, communicate essential information regarding insurance and financial responsibilities, and provide excellent customer service to patients and staff.

Key responsibilities

• Schedule, re-schedule, and cancel patient appointments while adhering to practice protocols
• Communicate insurance benefits and financial obligations clearly to patients and handle billing inquiries
• Maintain patient information and collaborate with billing teams to resolve coverage issues

Required qualifications

• Bilingual Spanish required
• Experience with insurance eligibility
• Bachelor's degree preferred
• Strong organizational skills
• Ability to multi-task and prioritize effectively