Mental Health Patient Coordinator

Job Summary

Coordinating patient appointments and providing essential information, the full-time Mental Health Patient Coordinator will manage scheduling, communicate with patients and staff, and handle insurance inquiries in a remote setting.

Key responsibilities

• Schedule, reschedule, and cancel patient appointments while adhering to practice protocols
• Provide accurate information regarding services and insurance coverage to patients and referral sources
• Handle billing inquiries and process payments, ensuring clear communication about financial responsibilities

Required qualifications

• Experience with insurance eligibility
• Bilingual Spanish speaking preferred
• Bachelor's degree preferred
• Strong organizational skills
• Ability to multi-task and prioritize effectively