Mental Health Patient Coordinator

Job Summary

Coordinating appointments for patients and providers across multiple states, the full-time salaried Mental Health Patient Coordinator will manage scheduling, communicate insurance information, and ensure excellent customer service in a remote environment.

Key responsibilities

• Schedule, re-schedule, and cancel patient appointments while adhering to practice protocols
• Provide accurate information regarding services and insurance coverage to patients and referral sources
• Handle billing inquiries, collect payments, and maintain updated patient information and insurance panels

Required qualifications

• Experience with insurance eligibility
• Bachelor's degree preferred
• Bilingual Spanish speaking preferred
• Strong organizational skills
• Ability to multi-task and prioritize effectively