Mental Health Patient Coordinator

Job Summary

Coordinating patient appointments across multiple states, the full-time Mental Health Patient Coordinator will manage scheduling, communicate insurance information, and provide excellent customer service while working remotely.

Key responsibilities

• Schedule, re-schedule, and cancel patient appointments while adhering to practice protocols
• Communicate with patients and staff regarding insurance coverage, financial responsibilities, and appointment details
• Handle billing inquiries and process payments accurately, ensuring clarity on insurance issues

Required qualifications

• Experience with insurance eligibility
• Bilingual Spanish speaking preferred
• Bachelor's degree preferred
• Strong organizational skills
• Ability to multi-task and prioritize in a team-driven environment