Mental Health Patient Coordinator

Job Summary

Coordinating all patient appointments with providers across multiple states, the full-time Mental Health Patient Coordinator will manage scheduling, communicate key information regarding insurance and financial responsibilities, and provide excellent customer service in a remote setting.

Key responsibilities

• Schedule, re-schedule, and cancel patient appointments while adhering to practice protocols
• Provide accurate information regarding services and respond to inquiries from patients, providers, and staff
• Maintain patient information, manage insurance eligibility, and handle billing inquiries effectively

Required qualifications

• Experience with insurance eligibility
• Bilingual Spanish speaking preferred
• Bachelor's degree preferred
• Strong organizational skills
• Ability to multi-task and prioritize in a team-driven environment