Microsoft 365 Administrator
Job Summary
Detail-oriented and solutions-focused, the full-time Microsoft 365 Administrator will manage and support Microsoft 365 services, troubleshoot technical issues, and optimize cloud-based systems in a fully remote position while working East Coast hours.
Key responsibilities
- Administer, maintain, and support Microsoft 365 services, including Outlook, Exchange Online, SharePoint Online, and Microsoft Teams
- Troubleshoot and resolve technical issues for end users, ensuring compliance with established service level agreements (SLAs)
- Develop and maintain PowerShell scripts and automation solutions to streamline administration and improve operational workflows
Required qualifications
- Bachelor's degree in Information Systems, Computer Science, or a related field, or equivalent experience
- Minimum of 4 years of related experience in Microsoft 365 administration or a similar role
- Proficiency with PowerShell and experience in scripting for automation
- Solid understanding of Microsoft 365 technologies and cloud services
- Experience with IT Service Management platforms, such as ServiceNow or Jira Service Management
Complete Job Description
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