Microsoft 365 Administrator

Job Summary

To provide day-to-day administration and operational support for a global Microsoft 365 environment, the remote Microsoft 365 Administrator will manage services including Exchange Online, SharePoint Online, and Microsoft Teams while ensuring a secure and reliable collaboration experience across the enterprise.

Key responsibilities

• Administer and support Microsoft 365 services, including Exchange Online, SharePoint Online, and Microsoft Teams
• Resolve incidents and service requests while documenting actions and escalating complex issues as needed
• Utilize PowerShell and Microsoft administration tools for user management, mailbox administration, and troubleshooting tasks

Required qualifications

• Associate or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent professional experience
• Minimum 3 years of experience supporting or administering Microsoft 365 services in an enterprise environment
• Hands-on experience with Microsoft 365 administration tools and services
• Experience using PowerShell for user and mailbox management
• Experience working within ticket-based IT support environments