Microsoft Solutions Associate

Job Summary

Working remotely in a full-time capacity, the Microsoft Solutions Associate will support Account Managers and customers with Microsoft Volume Licensing programs, providing solution guidance and training while managing inbound requests and maintaining customer relationships.

Key responsibilities

• Acts as a consultative resource for Sales and customers, offering recommendations on Microsoft solutions
• Delivers insights on industry pain points and provides guidance on Microsoft Volume Licensing products and pricing
• Communicates with and trains Account Managers to enhance customer response efficiency using various tools

Required qualifications

• Working knowledge of Microsoft solutions and programs with the ability to complete on-the-job training leading to certification
• Proven sales or sales support experience with negotiation and presentation skills
• Intermediate Microsoft Excel skills for presenting complex information
• Ability to adapt to shifting priorities and manage multiple tasks effectively
• Strong interpersonal skills to work well across all organizational levels