Ministry Services Representative
Job Summary
Providing exceptional customer care, the full-time hourly Ministry Services Representative will assist callers with product and ministry information, process orders and donations, and resolve customer needs while working remotely.
Key responsibilities
- Answer incoming calls and assist customers with orders, donations, and ministry information
- Process orders and credit card payments accurately while adhering to PCI compliance standards
- Maintain customer records and provide feedback to leadership based on customer interactions
Required qualifications
- High school diploma or equivalent required
- Strong customer service and interpersonal skills
- Intermediate computer skills in Microsoft Windows; Salesforce experience preferred
- A mature Christian faith with a passion for Bible engagement and ministry service
- Commitment to the ministry's statement of faith and values
Complete Job Description
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