Mississippi Licensed Pharmacy Technician

Job Summary

Supporting a PBM clinical and technical call center, the fully remote Mississippi Licensed Pharmacy Technician will assist members, medical providers, and pharmacy providers with inquiries related to pharmacy benefits, claims, and prior authorizations while managing incoming and outgoing calls.

Key responsibilities

• Support members and providers with pharmacy benefit, claims, and prior authorization inquiries
• Handle calls and provide clear, professional, and accurate information
• Process and prioritize requests based on established procedures and client requirements

Required qualifications

• Active, current Mississippi Pharmacy Technician registration
• Approximately 3 years of relevant Pharmacy Technician experience in a pharmacy environment
• Experience with pharmacy claims, prior authorizations, and medication terminology
• Strong organizational and multitasking skills
• Ability to work independently in a fast-paced remote environment