Mississippi Scheduling Assistant
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Job Summary
To enhance the efficiency of healthcare professionals, the full-time Mississippi Scheduling Assistant will provide comprehensive administrative and patient support services, including scheduling appointments and documenting patient medical history, in a remote environment.
Key responsibilities
- Assists with scheduling and contact center activities
- Answers inbound calls to schedule appointments for new or existing patients
- Collects and documents patient medical history into the electronic medical record (EMR)
Required qualifications
- High school diploma or equivalent; healthcare-specific training preferred
- Ability to maintain strict patient confidentiality and adhere to US HIPAA laws
- Self-motivated, detail-oriented, and able to work independently
- Reliable high-speed internet connection and a quiet, private workspace
- Empathy and a caring attitude towards patients
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