Missouri Customer Care Representative
Job Summary
Working remotely in a full-time capacity, the 2nd Shift Customer Care Representative in Missouri will handle inbound calls from members, clients, and facilities, managing 60-80 calls daily while providing exceptional customer service during shifts that primarily start after 2 PM CST.
Key responsibilities:
- Handle inbound calls from members, clients, and facilities, addressing inquiries and providing assistance
- Progressively manage more complex tasks as skills develop, ensuring high-quality customer interactions
- Maintain a distraction-free home environment to effectively support customer needs
Required qualifications:
- Must currently reside in Missouri
- 1 year of call center experience
- 6 months of customer service experience
- Basic typing/computer experience with excellent navigational skills
- High-speed internet access with specified minimum upload and download speeds
Complete Job Description
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