Missouri Licensed Senior Tax Specialist
Job Summary
Working remotely on a seasonal basis, the Missouri Licensed Senior Tax Specialist will provide advanced tax support, troubleshoot technical issues, and guide clients through the online platform while collaborating with a team to enhance the client experience.
Key responsibilities
- Support Tier I specialists by answering complex tax and platform-related questions
- Engage with clients via chat and screen share to resolve tax issues and guide them through online tools
- Research and interpret federal and state tax laws, regulations, and procedures
Required qualifications
- Associate's degree or equivalent combination of education and experience
- 3+ years of tax experience (including coursework or accounting background)
- 2+ years of customer service experience in a fast-paced environment
Complete Job Description
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