Mortgage Collections Specialist
Get new jobs like this one by email. Create a free account for job alerts and to save the jobs you like.
Job Summary
Focusing on early-stage delinquency, the full-time Mortgage Collections Specialist will manage inbound and outbound communications with borrowers to facilitate payment collections and home retention solutions, working onsite if located within 30 miles of Austin, TX or Santa Ana, CA, or remotely otherwise.
Key responsibilities
- Conduct outbound outreach and handle inbound calls regarding delinquent mortgage accounts, emphasizing payment resolution
- Establish payment commitments and document borrower interactions while educating borrowers on available assistance options
- Meet established productivity and performance expectations in a fast-paced call-center environment
Required qualifications
- At least 1 year of recent experience in mortgage default servicing preferred
- High school diploma or equivalent required; bachelor's degree preferred
- Knowledge of commonly used terminology and practices within the mortgage industry
- Bilingual (English/Spanish) preferred
- Ability to work a schedule that includes some Saturdays, with core hours from 12pm-9pm CST
Complete Job Description
The complete job description is available to premium members. Premium membership includes:
Full access to 38,801 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
BBB URL BBB URL
The company description is available to premium members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
