Mortgage Sales Manager

Job Summary

Managing a team of 8-12 reverse mortgage Loan Officers, the full-time Mortgage Sales Manager will drive daily, weekly, and monthly metrics while providing training, coaching, and support in a fully remote environment.

Key responsibilities:

• Conduct daily/weekly training sessions and call reviews for team members
• Screen, interview, and hire new team members to enhance the department
• Manage lead conversions and oversee the pipeline of loans to ensure timely closures

Required qualifications:

• At least 2 years of reverse mortgage experience managing a team in a call center environment
• Consideration for candidates with mortgage management experience in call centers, even without reverse mortgage experience
• Experience as a loan officer with a minimum of 2 years in reverse mortgages within a call center
• Exceptional written and verbal communication skills