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Multi-State Licensed Insurance CSR
Job Summary
A company is looking for a Personal Lines Insurance Customer Service Representative.
Key Responsibilities
- Assist existing and potential agency clients with various servicing needs via phone, email, and SMS
- Interpret and analyze insurance policies and related documents to make informed decisions
- Utilize carrier quoting systems to bind insurance policies and collaborate with teams for customer satisfaction
Required Qualifications, Training, and Education
- Two to three years of P&C or Personal Lines Insurance experience
- Active Property and Casualty or Personal Lines license in at least 15 states
- Proven history of personal initiative and efficiency in a fast-paced environment
- Ability to adapt quickly to process and system updates
- Strong computer fluency and ability to navigate multiple carrier portals
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COMPLETE JOB DESCRIPTION
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