National Account Manager

Job Summary

To drive sales results through channel partners, the full-time National Account Manager will act as a trusted advisor to C-suite executives, focusing on transitioning customers from legacy systems to innovative AI and cloud solutions while working remotely from Thailand.

Key responsibilities

• Lead strategic discussions on Total Cost of Ownership (TCO) and Return on Investment (ROI) for complex migrations
• Develop transition strategies for customers migrating from legacy environments to modern customer experience solutions
• Collaborate with engineering to deliver impactful product demonstrations and maintain expert-level knowledge of the competitive landscape

Required qualifications

• 5+ years of successful CCaaS/CX/UCaaS sales experience, preferably with channel partners
• Proven history of managing complex legacy-to-cloud migrations
• Exceptional communication and presentation skills with the ability to engage C-level audiences
• Demonstrated track record of exceeding sales targets and growing global accounts
• Bachelor's degree or equivalent experience; Master's degree preferred