National Account Manager
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Job Summary
Managing a portfolio of National-tier clients, the full-time National Account Manager will serve as the primary point of contact for travel program management, ensuring contractual obligations are met and fostering long-term partnerships in a remote work environment.
Key responsibilities
- Manage client relationships and deliver on structured engagement expectations and defined business goals
- Coordinate day-to-day travel program management, issue resolution, and reporting
- Develop account plans aligned with client goals and monitor account-level profitability and growth opportunities
Required qualifications
- 2-4 years of experience in account management, customer success, or program delivery
- Strong client service mindset with the ability to prioritize effectively
- Experience with structured service models and reporting frameworks
- Familiarity with Excel, CRM systems, and service tracking tools
- Travel industry or B2B service experience preferred
Complete Job Description
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