National Operations Manager
Job Summary
The full-time National Operations Manager will optimize operational processes and ensure service excellence across the Commercial Risk segment while working remotely.
Key responsibilities
- Develop and implement national operational standards and best practices for Commercial Risk servicing
- Identify inefficiencies and lead initiatives to streamline workflows and enhance productivity
- Ensure adherence to regulatory requirements and monitor risk, implementing corrective actions as necessary
Required qualifications
- Bachelor's degree in business, risk management, or related field
- 6-8 years in insurance brokerage operations with expertise in Commercial Risk and process improvement
- Strong understanding of commercial insurance workflows and compliance requirements
- Experience with national or multi-regional operational oversight and change management initiatives
- Advanced knowledge of operational best practices and process improvement methodologies
Complete Job Description
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