Nebraska Licensed Care Management Processor

Job Summary

Providing essential non-clinical administrative support, the full-time Nebraska Licensed Care Management Processor will facilitate case assignment, member screening, and scheduling while working remotely to enhance care management services.

Key responsibilities

• Facilitates administrative support for care management services, including data entry and correspondence processing
• Assists in the initial review of assigned cases and coordinates member services according to benefit plans
• Promotes effective communication internally and externally to support the care management team

Required qualifications

• At least 1 year of experience in an administrative support role in health care or an equivalent combination of education and experience
• Proficiency in Microsoft Office (Outlook, Word, Excel) or comparable software
• Strong organizational and time-management skills
• Excellent customer service skills
• Ability to work under the direction of care managers to implement care plans