Network Account Manager
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Job Summary
Owning strategic provider relationships, the full-time remote Network Account Manager will serve as the main point of contact for nationwide provider partners, building trust and co-creating solutions to enhance member and provider experiences.
Key responsibilities
- Manage and strengthen relationships with key provider partners
- Collaborate with internal teams to identify provider pain points and develop operational improvements
- Define and document processes for managing strategic provider accounts and handling escalations
Required qualifications
- 3-5+ years of experience in client-, member-, or partner-facing roles
- Proven ability to build strong relationships and deliver results
- Experience in provider operations, care coordination, or client success
- Comfort with ambiguity and the ability to create structure and processes
- Familiarity with Wellthy's services and operations is a strong plus
Complete Job Description
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