Network Operations Administrator

Job Summary

Experienced in managing network infrastructure, the full-time Administrator (Support & Operations) will support network devices, respond to incident tickets, and perform equipment installations and troubleshooting in a collaborative environment.

Key Responsibilities

• Respond to ServiceNow incident tickets and perform patching, cable installation, and equipment management
• Provide escort services for third-party vendors and adhere to risk management and compliance processes
• Conduct troubleshooting and maintenance for various telecommunications systems, including WiFi, IPT, and RF equipment

Required Qualifications

• Four or more years of experience in supporting and managing network infrastructure
• Proficiency in racking, stacking, cabling, and decommissioning network hardware devices
• Experience with IT/Telecoms systems such as routing, switching, firewalls, and IP Telephony
• Knowledge of emergency response procedures and adherence to Business Continuity Plans
• Ability to work collaboratively with cross-functional teams and third-party service providers