Network Operations Technician
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Job Summary
As a full-time Network Operations Technician III, the candidate will maintain the integrity, performance, and uptime of GPU-based data centers, focusing on advanced technical operations and hands-on troubleshooting in a 24/7 NOC environment while also training new employees.
Key Responsibilities
- Respond to alerts and incidents for systems, jobs, and GPU cluster failures while troubleshooting servers and network equipment
- Lead resolution efforts for complex incidents, collaborating with NOC teams and assisting customers with advanced troubleshooting
- Standardize training for new NOC employees and support process improvements under the direction of the Supervisor
Required Qualifications
- 4-6 years of experience in NOC, HPC, AI infrastructure, or cloud systems
- Strong scripting skills in Python, Bash, or similar, with GPU monitoring experience
- Remote and hands-on experience with Linux Ubuntu 22.04 and 24.04 preferred
- Advanced troubleshooting experience in HPC datacenter networking and GPU clusters
- Certifications in Advanced Linux, Kubernetes (CKA/CKAD), Docker, or AI/ML preferred
Complete Job Description
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